FAQ:
What are your hours?
Mountain View Supply & Rentals is open 7:00am to 6:00 pm Monday thru Friday, 7:00 am to 5:00 pm Saturday and 8 - 4 on Sunday
Can I return an item after hours?
We do not recommend it. However if you do, you will be held responsible for any items damaged or stolen.
Do I need to return the equipment full of fuel?
All our equipment is rented with a full tank of fuel. You may fill the tank before returning it or we will fill it for you and charge you for each gallon used.
If I rent a saw and use a "diamond blade" do I get charged for blade wear?
No. We have a daily rate on the blade. If the blade is misused or broken, you will pay for the blade.
Do you deliver?
Yes, delivery is available. Charge is based on distance to travel and equipment rented.
Do I need any type of insurance to rent equipment?
If you are a contractor or builder we would ask for a Certificate of Insurance stating you have full coverage of rental items. If you do not have insurance coverage, you may be held solely responsible to pay for all damage done to the equipment and any other people or things involved an accident occurs.
How do I pay for my rentals?
Mountain View Supply & Rentals accepts cash, Visa, MasterCard, Discover, American Express, and personal checks. You may also set up a charge account with approval. Payment is due at the beginning of rental period.
Can I reserve equipment in advance?
Yes, we recommend reserving equipment ahead of time to insure availability.
Can I cancel or change my order?
Yes, you may cancel/change your order up until the rental period begins.
What do I do if I am having problems with my rental equipment?
During business hours call our office to speak to a mechanic. After hours call our office and leave a message so we can document break down time.
Do I have to wash equipment before I return it?
Yes, all equipment must be returned clean and in the same condition it was when it was picked up.
Do you sell used rental equipment?
Yes, Mountain View Supply & Rentals will be happy to negotiate terms on used rental equipment.
What if something is stolen?
First call police, then call Mountain View Supply & Rentals |
